Cisco Secure Access - Non-Web Traffic Egress Degradation - Singapore (ap-southeast-1_1_1)

Incident Report for Cisco Secure Access Service Status

Resolved

Between 17:20 UTC and 19:00 UTC, we experienced a network connectivity issue impacting services in the ap-southeast-1_1_1 data center.
During this period, non-web traffic egressed using alternate public IP addresses instead of Reserved IPs. Customers relying on Reserved IP allowlisting may have experienced connectivity disruptions as a result.

The issue has been fully resolved, and all services are operating normally.

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Posted Apr 24, 2026 - 19:35 UTC

This incident affected: Asia Pacific (Singapore) (Remote Access VPN).