Cisco Secure Access - [Planned Maintenance] Asia Pacific (Tokyo DCv2) - From 2026-10-19 11:00 UTC to 2026-10-20 19:00 UTC

Scheduled for Oct 19, 11:00 UTC  -  Oct 20, 19:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details
Cisco will perform planned infrastructure and software upgrades, along with operational improvements, in the Asia Pacific (Tokyo DCv2) data center.

Date and Time
October 19th, 11:00 UTC to October 20th, 19:00 UTC

Impact
During maintenance, one Cisco-operated data center will be temporarily unavailable for up to 12 hours, and traffic will shift to its paired data center in the same region. Existing VPN and connected application sessions will disconnect but are expected to reconnect automatically within seconds; new connections are expected to use the paired data center. Customers can experience intermittent issues with device enrollment and secure-connection validation during this period. No customer action is required.

Data Centers
Asia Pacific (Tokyo): csc_ap-northeast-1_1_1

Components
Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Resource Connector, Zero Trust Access

We're Here to Help
If you have questions, please visit our Support page or contact your Cisco representative.
Posted Sep 23, 2026 - 22:07 UTC
This scheduled maintenance affects: Asia Pacific (Tokyo) (Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Resource Connector, Zero Trust Access).