[Cisco Secure Access - FedRAMP] Secure Web Gateway Traffic Degradation

Incident Report for Cisco Secure Access Service Status

Identified

Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by a third-party certificate issue across FedRAMP Cisco Secure Access.
Posted Oct 21, 2026 - 17:46 UTC

Investigating

We have identified a third party vendor certificate-related issue affecting Secure Web Gateway traffic .

Customers with file inspection enabled are not expected to be affected. Customers without file inspection enabled may continue to experience SWG traffic disruptions while we roll out a fix.

We’re deploying the fix across the affected services and will provide further updates as the rollout progresses.
Posted Oct 21, 2026 - 16:24 UTC
This incident affects: US GovCloud (East) (Web Security).
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