Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - Asia Pacific (Hong Kong/Jakarta), India - From 2026-04-16 17:30 UTC to 2026-04-17 00:00 UTC

Scheduled for Apr 16, 17:30 UTC  -  Apr 17, 00:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details:
Cisco Secure Access Network Tunnel Groups will undergo scheduled maintenance to improve platform stability and performance.

Date and Time: April 16th, 2026 17:30 UTC to April 17th, 2026 00:00 UTC

Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this activity, tunnels associated with the VEDC being updated may fail over to alternate VEDCs. When failover is properly configured, customer traffic is expected to continue without interruption. Only one VEDC per region will be updated at a time.

Data Centers:
Asia Pacific (Hong Kong) - ap-east-1_1_1
Asia Pacific (Jakarta) - ap-southeast-3_1_1
India (South) - ap-south-2_1_1
India (South) - csc_ap-south-1_1_1
India (West) - ap-south-1_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Posted Apr 07, 2026 - 01:16 UTC
This scheduled maintenance affects: Asia Pacific (Hong Kong) (Network Tunnel Groups), Asia Pacific (Jakarta) (Network Tunnel Groups), India (West) (Network Tunnel Groups), and India (South) (Network Tunnel Groups).