Delay in File Scanning Inspection

Incident Report for Cisco Secure Access Service Status

Resolved

Between 05:05 UTC and 05:32 UTC, we experienced an issue that affected File Inspection services in US Virginia, resulting in delays in file analysis, missing inspection logs, and partial dashboard visibility for some customers. Our engineering teams identified the root cause and restored normal processing. All impacted services are now operating as expected, and no further impact is observed.

Posted Dec 11, 2025 - 06:07 UTC

This incident affected: US (Virginia) (Web Security).