Cisco Secure Access - [Emergency Maintenance] Remote Access VPN - US (Virginia, Midwest, Pacific Northwest), Canada (West, Central), Brazil, Mexico - From 2026-05-04 02:00 UTC to 2026-05-05 06:00 UTC

Scheduled for May 4, 02:00 UTC  -  May 5, 06:00 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Hot Fix deployment for Remote Access VPN to improve platform stability.

Date and Time:
May 4th, 02:00 UTC to May 5th, 06:00 UTC

Impact:
This rollout will not impact any ongoing sessions. Session disconnect will occur only if the customer changes the configuration during the maintenance window. This activity is scheduled during off-business hours to minimize disruption.

Data Centers
US (Virginia) - us-east-1_1_0
US (Midwest) - us-east-2_1_0
US (Pacific Northwest) - us-west-2_1_0
Canada (West) - ca-west-1_1_0
Canada (Central) - ca-central-1_1_0
Brazil - sa-east-1_1_0
LATAM (Mexico) - mx-central-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted May 02, 2026 - 03:17 UTC
This scheduled maintenance affects: US (Pacific Northwest) (Remote Access VPN), Brazil (Remote Access VPN), US (Midwest) (Remote Access VPN), US (Virginia) (Remote Access VPN), Canada (Central) (Remote Access VPN), and LATAM (Mexico) (Remote Access VPN).