AI Guardrail Policies Not Enforcing in UAE

Incident Report for Cisco Secure Access Service Status

Resolved

The issue affecting AI Guardrail policies in UAE has been resolved as of 13:00 UTC.

All services are now operating normally.

We apologize for any inconvenience caused and thank you for your patience.

Posted Dec 12, 2025 - 13:05 UTC

Investigating

We are currently investigating an issue affecting Data Loss Prevention (DLP) enforcement, and customers in this UAE region may not see their AI Guardrail policies being applied. Our engineering team is actively working to restore full service.

Posted Dec 12, 2025 - 12:44 UTC

This incident affected: Middle East (UAE) (Data Loss Prevention).