Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups - US, Canada, Brazil & Mexico - From 2026-03-18 03:30 UTC to 2026-03-18 09:30 UTC

Scheduled for Mar 18, 03:30 - 09:30 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 18th, 03:30 UTC to March 18th, 09:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
Virginia-1 (sse-use-1-1-0)
Ohio-1 (sse-use-2-1-0)
Miami (DCv2) (csc-use1-1-0)
Canada-1 (sse-cac-1-1-0)
Oregon-1 (sse-usw-2-1-0)
LAX (DCv2) (csc-usw1-1-0)
Sao Paulo-1 (sse-sae-1-1-0)
Mexico-1 (sse-mxc-1-1-0)
Calgary-1 (sse-caw-1-1-0)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.

Posted Mar 07, 2026 - 01:51 UTC

This scheduled maintenance affects: US (Pacific Northwest) (Network Tunnel Groups), Brazil (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), LATAM (Mexico) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).