Get webhook notifications whenever Cisco Secure Access Service Status creates an incident, updates an incident, resolves an incident or changes a component status.
The affected Chennai site (csc_ap-south-1_1_1) is back in rotation. All services are healthy, and the environment is operating normally.
We’re Here to Help If you continue to experience issues, please contact Cisco Support.
Posted Nov 07, 2026 - 00:07 UTC
Monitoring
The India (West) - Chennai site csc_ap-south-1_1_1 has been taken out of rotation. Traffic is being shifted to Mumbai site csc_ap-south-1_1_0. We are monitoring service conditions.
Posted Nov 06, 2026 - 21:07 UTC
Identified
Our team is taking steps to minimize the impact while we continue to assess the situation.
Posted Nov 06, 2026 - 20:14 UTC
Investigating
We are investigating connectivity issues affecting Secure Web Gateway (SWG) and Policy Enforcement in India (West)- csc_ap-south-1_1_1. Customers using these services in this region may experience connectivity issues. We are working to determine the extent of the impact and will provide updates as more information becomes available.
Posted Nov 06, 2026 - 19:33 UTC
This incident affected: India (West) (Policy Enforcement, Web Security).