Cisco Secure Access - [Emergency Maintenance] Network Tunnel Groups - US, Canada, Brazil & Mexico - From 2026-03-25 03:30 UTC to 2026-03-25 09:30 UTC

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Mar 25, 2026 - 09:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2026 - 03:30 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience.
To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.

Date and Time: March 25th, 03:30 UTC to March 25th, 09:30 UTC

Impact:
During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.

Data Centers
ASHBURN-1 - sse-use-1-1-0
COLUMBUS-1 - sse-use-2-1-0
MIAMI-2 - csc-use1-1-0
TORONTO-1 - sse-cac-1-1-0
PORTLAND-1 - sse-usw-2-1-0
LOSANGELES-2 - csc-usw1-1-0
SAOPAULO-1 - sse-sae-1-1-0
CALGARY-1 - sse-caw-1-1-0
MEXICO-1 - sse-mxc-1-1-0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Mar 24, 2026 - 00:02 UTC
This scheduled maintenance affected: US (Pacific Northwest) (Network Tunnel Groups), Brazil (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).