RAVPN connectivity issues in Secure Access deployments

Resolved

This incident has been resolved.
Posted Jun 08, 2025 - 18:26 UTC

Identified

We are currently investigating an issue with RAVPN service which may affect user connectivity.
Posted Jun 08, 2025 - 09:34 UTC
This incident affected: China (Beijing)* (Remote Access VPN), US (Pacific Northwest) (Remote Access VPN), United Kingdom (Remote Access VPN), Asia Pacific (Tokyo) (Remote Access VPN), Asia Pacific (Singapore) (Remote Access VPN), Asia Pacific (Hong Kong) (Remote Access VPN), Australia (Sydney) (Remote Access VPN), Asia Pacific (Jakarta) (Remote Access VPN), India (West) (Remote Access VPN), Israel (Tel Aviv) (Remote Access VPN), Switzerland (Zurich) (Remote Access VPN), Brazil (Remote Access VPN), India (South) (Remote Access VPN), Middle East (UAE) (Remote Access VPN), Asia Pacific (Osaka) (Remote Access VPN), Europe (Stockholm) (Remote Access VPN), Africa (South Africa) (Remote Access VPN), Saudi Arabia (Remote Access VPN (LA)), Europe (Germany) (Remote Access VPN), US (Midwest) (Remote Access VPN), US (California) (Remote Access VPN), US (Virginia) (Remote Access VPN), and Canada (Central) (Remote Access VPN).