The issue affecting the block page service for customers connecting to the LAX data center has been mitigated.
Customers should no longer experience intermittent timeouts when accessing websites blocked by policy, and block pages should now load as expected.
Our engineering team will continue to monitor the service to ensure stability. We appreciate your patience and understanding during this incident.
Posted May 29, 2026 - 21:36 UTC
Investigating
We are investigating a potential issue with the block page service affecting customers connecting to the LAX data center.
Some customers may intermittently experience timeouts when attempting to access websites that are blocked by policy. In these cases, the expected block page may not load. Refreshing the page may route the request to a healthy node and display the block page as expected.
Our engineering team is actively working to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available. We appreciate your patience and understanding during this time.