Cisco Secure Access - [Planned Maintenance] Firewall as a Service upgrade Americas between 02:00 UTC and 06:00 UTC on 21st of January 2026

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.

Posted Jan 21, 2026 - 06:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 21, 2026 - 02:00 UTC

Update

Due to unforeseen circumstances, this maintenance has been pushed back to next week.
Previous Date/Time: Between 02:00 UTC and 06:00 UTC on 14th of January 2026
New Date/Time: Between 02:00 UTC and 06:00 UTC on 21st of January 2026

We apologise for any inconvenience caused.

Posted Jan 13, 2026 - 04:37 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Jan 09, 2026 - 17:44 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing scheduled maintenance as outlined below.

Maintenance Details
Date and Time: 14th of January 2026, 02:00 UTC to 14th of January 2026, 06:00 UTC

Impact
We will be upgrading our Cisco Secure Access Firewall as a Service application. This is part of our regular maintenance and no service disruption is expected.

Datacenters:
sae1-1-0 - sa-east-1 (Sao Paulo)
caw1-1-0 - ca-west-1 (Calgary)
mxc1-1-0 - mx-central-1 (Mexico)

We’re Here to Help
If you have any questions or require assistance, please contact our support team.

Thank you for your understanding and continued trust as we work to enhance your Cisco Secure Access experience.

Posted Jan 09, 2026 - 17:43 UTC

This scheduled maintenance affected: Brazil (Policy Enforcement), LATAM (Mexico) (Policy Enforcement), and Canada (West) (Policy Enforcement).