The scheduled upgrade has been postponed to ensure continued service stability and quality. The related maintenance activity has been cancelled. We will share a revised schedule shortly.
Posted Mar 09, 2026 - 15:37 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : We are performing a standard upgrade of Network Tunnel Groups of the Cisco Secure Access platform.
Date and Time: March 19th, 03:30 UTC to March 19th, 09:30 UTC
Impact: During this maintenance, customer IPSec tunnels will automatically fail over to alternate Virtual Edge Data Centers (VEDCs) to maintain continuous connectivity. Customer traffic will remain uninterrupted throughout the process.
Data Centers Virginia-2 (sse-use-1-1-1) Ohio-2 (sse-use-2-1-1) Reston (DCv2) (csc-use1-1-1) Canada-2 (sse-cac-1-1-1) Oregon-2 (sse-usw-2-1-1) San Jose (DCv2) (csc-usw1-1-1) Sao Paulo-2 (sse-sae-1-1-1) Mexico-2 (sse-mxc-1-1-1) Calgary-2 (sse-caw-1-1-1)
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Mar 07, 2026 - 02:25 UTC
This scheduled maintenance affected: US (Pacific Northwest) (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), LATAM (Mexico) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).