The issue has been resolved, and service have been fully restored.
We’re Here to Help If you have any questions or need assistance, please contact our support team.
Posted May 22, 2026 - 17:54 UTC
Monitoring
We have mitigated the issue and are currently monitoring service stability.
We will continue to monitor the issue and will post additional updates when the incident is considered fully resolved.
Posted May 22, 2026 - 17:45 UTC
Investigating
We are investigating a potential internal issue affecting the Cisco Secure Access service for customers with Scanners or DLP enabled.
Our engineering team is actively investigating. We are committed to restoring full service as quickly as possible. Updates and additional details will be provided as new information becomes available.
We appreciate your patience and understanding during this time.
Posted May 22, 2026 - 17:23 UTC
This incident affected: China (Beijing)* (Data Loss Prevention).