Cisco Secure Access - [Planned Maintenance] Remote Access VPN, Asia Pacific (Tokyo, Osaka, Singapore) - From 2026-05-13 16:00 UTC to 2026-05-13 20:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2026 - 16:00 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : We are performing infrastructure maintenance to ensure continued service reliability and performance.
Date and Time: May 13th, 16:00 UTC to May 13th, 20:00 UTC
Impact: Active VPN sessions in the region undergoing maintenance will disconnect during the maintenance window. Users who have the Always-on feature enabled will have their VPN connections automatically re-established once maintenance activity is completed. Users without Always-on enabled will need to manually reconnect after the maintenance window. This maintenance is scheduled during off-business hours to minimize disruption.
Data Centers Asia Pacific (Tokyo) : ap-northeast-1_1_0 Asia Pacific (Tokyo) : csc-ap-northeast-1_1_0 Asia Pacific (Osaka) : ap-northeast-3_1_0 Asia Pacific (Singapore) : ap-southeast-1_1_0
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted May 01, 2026 - 22:13 UTC
This scheduled maintenance affected: Asia Pacific (Tokyo) (Remote Access VPN), Asia Pacific (Singapore) (Remote Access VPN), and Asia Pacific (Osaka) (Remote Access VPN).