Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Europe, Switzerland, United Kingdom, Saudi Arabia, Israel and Africa - From 2026-05-14 21:30 UTC to 2026-05-15 03:30 UTC

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted May 15, 2026 - 03:31 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2026 - 21:30 UTC

Update

The maintenance window has been revised.
Previous Schedule : May 13th, 21:30 UTC to May 14th, 04:00 UTC
New Schedule : May 14th, 21:30 UTC to May 15th, 03:30 UTC
Posted Apr 30, 2026 - 23:28 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.

Date and Time:
May 14th, 21:30 UTC to May 15th, 03:30 UTC

Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this maintenance, traffic from eu-west-2_1_1 will temporarily fail over to eu-west-2_1_0, traffic from eu-central-1_1_1 will temporarily fail over to eu-central-1_1_0, traffic from eu-central-2_1_1 will temporarily fail over to eu-central-2_1_0, traffic from eu-north-1_1_1 will temporarily fail over to eu-north-1_1_0, traffic from csc-me-central-2_1_2 will temporarily fail over to csc-me-central-2_1_0, traffic from il-central-1_1_1 will temporarily fail over to il-central-1_1_0, traffic from af-south-1_1_1 will temporarily fail over to af-south-1_1_0, traffic from eu-south-2_1_1 will temporarily fail over to eu-south-2_1_0, traffic from eu-south-1_1_1 will temporarily fail over to eu-south-1_1_0 and traffic from eu-west-3_1_1 will temporarily fail over to eu-west-3_1_0. When failover is properly configured, traffic will continue without disruption. Only one VEDC per region will be updated at a time.

Data Centers
Europe (London) - eu-west-2_1_1
Europe (Frankfurt) - eu-central-1_1_1
Switzerland (Zurich) - eu-central-2_1_1
Europe (Stockholm) - eu-north-1_1_1
Saudi Arabia (Riyadh) - csc-me-central-2_1_2
Israel (Tel Aviv) - il-central-1_1_1
Africa (Cape Town) - af-south-1_1_1
Europe (Spain) - eu-south-2_1_1
Europe (Milan) - eu-south-1_1_1
Europe (Paris) - eu-west-3_1_1

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Apr 30, 2026 - 07:11 UTC
This scheduled maintenance affected: United Kingdom (Network Tunnel Groups), Israel (Tel Aviv) (Network Tunnel Groups), Switzerland (Zurich) (Network Tunnel Groups), Europe (Stockholm) (Network Tunnel Groups), Africa (South Africa) (Network Tunnel Groups), Saudi Arabia (Network Tunnel Groups (LA)), Europe (Germany) (Network Tunnel Groups), Europe (France) (Network Tunnel Groups), Europe (Milan) (Network Tunnel Groups), and Europe (Spain) (Network Tunnel Groups).