Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 16, 2026 - 15:00 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details The platform team will be performing upgrades in the BEIJING-1-sse-cnn-1-1-0 vEDC. During this time, traffic will be redirected to BEIJING-2-sse-cnn-1-1-1, in the same resiliency region.
Date and Time July 16th, 15:00 UTC to July 17th, 19:00 UTC
Impact During this maintenance window, Cisco Secure Access and Umbrella policy operations (create/update/delete) will be unavailable in the China production environment. Existing policies will remain intact. This maintenance is limited to the China environment (cn-north) and will not affect commercial or any other environments.
Cisco Secure Client: Sessions on the affected VEDC can be terminated. New sessions are not expected to be impacted. Services will attempt to automatically reconnect to another VEDC. Manual reconnection required if auto-reconnect is not enabled.
Data Loss Prevention: DLP Reporting pages will be unavailable and DLP Events will be delayed in reporting. All other services remain operational. No customer action required.
Network Tunnel Groups: Existing sessions can briefly reconnect through the paired data center. New sessions are not expected to be impacted. Recovery is automatic. No customer action required. Impact is expected to last only a few seconds during the start and end of maintenance.
Policy Enforcement: No service interruption or traffic impact is expected. No customer action required.
Remote Access VPN: Active VPN sessions connected through the affected data center can be disconnected. New sessions are not expected to be impacted. Users will need to reconnect. Sessions are expected to establish through the paired data center.
Web Security: No service interruption or traffic impact is expected. No customer action required.
Data Centers China (Beijing) - cn-north-1_1_0
Components API, Cisco Secure Client, Dashboard, Data Loss Prevention, Identity, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Reporting and Logging, Web Security
We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative.
Posted Jul 15, 2026 - 20:31 UTC
This scheduled maintenance affects: China (Beijing)* (API, Cisco Secure Client, Data Loss Prevention, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Reporting and Logging, Web Security, Dashboard, Identity).