Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, India - From 2026-05-13 17:30 UTC to 2026-05-14 02:30 UTC

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted May 14, 2026 - 02:30 UTC

Update

The maintenance window, originally scheduled from 2026-05-13 17:30 UTC to 2026-05-13 23:30 UTC, has been extended due to ongoing work and will now continue until 2026-05-14 02:30 UTC.

We’re Here to Help
If you have any questions or need assistance, please reach out to our support team. Thank you for your understanding and support.
Posted May 13, 2026 - 23:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2026 - 17:30 UTC

Update

The maintenance window has been revised.
Previous Schedule : May 12th, 17:30 UTC to May 12th, 23:30 UTC
New Schedule : May 13th, 17:30 UTC to May 13th, 23:30 UTC
Posted Apr 30, 2026 - 21:09 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.

Date and Time:
May 13th, 17:30 UTC to May 13th, 23:30 UTC

Impact:
Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this maintenance traffic from ap-south-1_1_0 will temporarily fail over to ap-south-1_1_1, traffic from ap-south-2_1_0 will temporarily fail over to ap-south-2_1_1 and traffic from csc-ap-south-1_1_0 will temporarily fail over to csc-ap-south-1_1_1. When failover is properly configured, traffic will continue without disruption. Only one VEDC per region will be updated at a time.

Data Centers
Asia Pacific (Mumbai) - ap-south-1_1_0
Asia Pacific (Hyderabad) - ap-south-2_1_0
Asia Pacific (Mumbai) - csc-ap-south-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Apr 30, 2026 - 03:39 UTC
This scheduled maintenance affected: India (West) (Network Tunnel Groups) and India (South) (Network Tunnel Groups).