[Planned Maintenance] Cisco Secure Access - America, Canada, Mexico and Brazil - Network Tunnel Groups between 03:30 UTC and 09:30 UTC on January 22nd

Scheduled for Jan 22, 03:30 - 09:30 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details
Date and Time: January 22nd, 03:30 UTC to January 22nd, 09:30 UTC

Impact
Customer IPSec Tunnels will fail over to other VEDC. Customer traffic will not be interrupted. Only one VEDC in the region will be updated at a time.

Virginia-2 (sse-use-1-1-1)
Ohio-2 (sse-use-2-1-1)
Reston (DCv2) (csc-use1-1-1)
Canada-2 (sse-cac-1-1-1)
Oregon-2 (sse-usw-2-1-1)
San Jose (DCv2) (csc-usw1-1-1)
Sao Paulo-2 (sse-sae-1-1-1)
Mexico-2 (sse-mxc-1-1-1)
Calgary-2 (sse-caw-1-1-1)

We’re Here to Help
If you have any questions or need assistance, please contact our support team.

Thank you for your understanding and support as we work to enhance your Cisco Secure Access experience.

Posted Jan 09, 2026 - 19:52 UTC

This scheduled maintenance affects: US (Pacific Northwest) (Network Tunnel Groups), Brazil (Network Tunnel Groups), US (Midwest) (Network Tunnel Groups), US (California) (Network Tunnel Groups), US (Virginia) (Network Tunnel Groups), Canada (Central) (Network Tunnel Groups), LATAM (Mexico) (Network Tunnel Groups), and Canada (West) (Network Tunnel Groups).