Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing emergency maintenance.
Maintenance Details: The platform team will be performing upgrades in the us-west-2_1_1 vEDC. During this time, traffic will be redirected to us-west-2_1_0, in the same resiliency region.
Date and Time: June 12th, 02:00 UTC to June 13th, 06:00 UTC
Impact During this maintenance, users connected through the affected data center can briefly reconnect or fail over to a paired or nearby healthy data center. Most recovery is expected to occur automatically, and new sessions are generally not expected to be impacted.
Component
Existing / New Sessions
Recovery / Customer Action
CNHE
Existing sessions can briefly reconnect through the paired data center. New sessions are not expected to be impacted.
Recovery is automatic. No customer action required. Impact is expected to last only a few seconds during the start and end of maintenance.
RA-VPN
Active VPN sessions connected through the affected data center can be disconnected. New sessions are not expected to be impacted.
Users will need to reconnect. Sessions are expected to establish through the paired data center.
Resource Connector
Resource Connector sessions can briefly disconnect or move to a nearby healthy data center. New sessions are not expected to be impacted.
Recovery is automatic. No customer action required. Customers can see a short traffic interruption during movement. Expected recovery is less than one minute.
Data Centers: US (Pacific Northwest): us-west-2_1_1
Components: API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We're Here to Help If you have questions, please visit our Support page or contact your Cisco representative.
Posted Jun 10, 2026 - 20:45 UTC
This scheduled maintenance affects: US (Pacific Northwest) (API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access).