[Cisco Secure Access] Secure Web Gateway Degradation

Incident Report for Cisco Secure Access Service Status

Identified

Cisco engineering continues to roll out and validate a remediation for the impact on SWG traffic caused by a third-party certificate issue across Cisco Secure Access.
Posted Oct 21, 2026 - 15:52 UTC

Investigating

We have identified an issue related to certificates issued by a third-party certificate vendor that affects SWG traffic.

Customers with file inspection enabled are not expected to be affected; customers without it may continue to experience SWG traffic disruptions while we roll out a fix.
We’re deploying the fix across the affected services and will provide further updates as the rollout progresses.
Posted Oct 21, 2026 - 14:54 UTC
This incident affects: Global (Web Security).
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