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The website access issue in Australia (Sydney) has been resolved. All affected services are operating normally. Thank you for your patience.
Posted Nov 04, 2026 - 05:36 UTC
Update
The issue affecting website access in Australia (Sydney) has been resolved. All affected services are now operating normally
We apologize for any inconvenience caused and thank you for your patience.
We're Here to Help If you have any questions, please contact our support team. Thank you for your understanding as we improve your Cisco Secure Access experience.
Posted Nov 04, 2026 - 05:34 UTC
Update
Services in Australia (Sydney) have returned to normal operation. Our team has addressed the website access issue and continues to monitor the service to ensure stability. If you are still having trouble accessing websites, please contact our support team. We apologize for the disruption and thank you for your patience.
Posted Nov 04, 2026 - 03:58 UTC
Monitoring
We have completed our primary remediation efforts and are now actively monitoring the service to ensure stability following the recent traffic surge. The platform is performing as expected, and we will continue to keep a close watch to ensure reliable service for all users.
We appreciate your patience as we finalize this process.
Posted Nov 04, 2026 - 03:49 UTC
Identified
We have identified the cause of the recent service issues in the Australia (Sydney) data center. Our team found that an unusual surge in traffic was affecting system performance. We have successfully increased our capacity and are taking further steps to ensure your service remains stable and reliable.
We appreciate your patience as we work to finalize the return to normal operations.
Posted Nov 04, 2026 - 02:45 UTC
Investigating
We are investigating a potential issue with Web page loading affecting customers connecting to the Australia (Sydney) data center.
Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution. Updates and additional details will be provided as new information becomes available.
Posted Nov 04, 2026 - 01:39 UTC
This incident affected: Australia (Sydney) (Reserved IP, Web Security).