Cisco Secure Access - [Planned Maintenance] Network Tunnel Groups, Asia Pacific (Tokyo, Osaka and Singapore ) - From 2026-05-13 16:00 UTC to 2026-05-13 20:00 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2026 - 16:00 UTC
Update
The maintenance window has been revised. Previous Schedule : May 12th, 16:00 UTC to May 12th, 20:00 UTC New Schedule : May 13th, 16:00 UTC to May 13th, 20:00 UTC
Posted Apr 30, 2026 - 22:28 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : Cisco Secure Access Network Tunnel Groups will undergo planned maintenance to improve platform stability and performance.
Date and Time: May 13th, 16:00 UTC to May 13th, 20:00 UTC
Impact: Customers should ensure that their IPsec tunnels are configured for automatic failover across VEDCs. During this maintenance, traffic from ap-northeast-1_1_0 will temporarily fail over to ap-northeast-1_1_1, traffic from csc-ap-northeast-1_1_0 will temporarily fail over to csc-ap-northeast-1_1_1, traffic from ap-northeast-3_1_0 will temporarily fail over to ap-northeast-3_1_1, and traffic from ap-southeast-1_1_0 will temporarily fail over to ap-southeast-1_1_1. When failover is properly configured, traffic will continue without disruption. Only one VEDC per region will be updated at a time.
Data Centers Asia Pacific (Tokyo) - ap-northeast-1_1_0 Asia Pacific (Tokyo) - csc-ap-northeast-1_1_0 Asia Pacific (Osaka) - ap-northeast-3_1_0 Asia Pacific (Singapore) - ap-southeast-1_1_0
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Apr 30, 2026 - 03:30 UTC
This scheduled maintenance affected: Asia Pacific (Tokyo) (Network Tunnel Groups), Asia Pacific (Singapore) (Network Tunnel Groups), and Asia Pacific (Osaka) (Network Tunnel Groups).