Cisco Secure Access - [Emergency Maintenance] Remote Access VPN - Canada, Brazil and Latam - From 2026-04-29 06:30 UTC to 2026-04-29 10:00 UTC

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The scheduled maintenance has been completed.
Posted Apr 29, 2026 - 10:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 29, 2026 - 06:30 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Connect platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
Hot Fix deployment for Remote Access VPN as a Service.

Date and Time:
April 29th, 06:30 UTC to April 29th 10:00 UTC

Impact:
All active VPN sessions will be briefly disconnected during the maintenance window. VPN connections will automatically re-establish only for users who have auto-reconnect enabled others will need to manually reconnect once the maintenance is complete. This activity is scheduled during off-business hours to minimize disruption.

Data Centers
Canada (Calgary) - ca-west-1_1_0
Canada (Central) - ca-central-1_1_0
Brazil (Sao Paulo) - sa-east-1_1_0
LATAM (Mexico) - mx-central-1_1_0

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Apr 29, 2026 - 06:19 UTC
This scheduled maintenance affected: Brazil (Remote Access VPN), Canada (Central) (Remote Access VPN), LATAM (Mexico) (Remote Access VPN), and Canada (West) (Remote Access VPN).